ESA contact number – 0870 186 5274

Employment and support allowance(ESA) provide the disabled and other people with disabilities with the help they require. This help comes in the form of allowance that helps them during the periods when they cannot work. Without this allowance, these individuals are not capable of supporting themselves during the hard times. It is also important that those seeking the help of the ESA have a valid working contact number. The contact number mentioned refers to a number with which the ESA can be reached. Without such a number, it becomes next to impossible to reach those who are going to help these individuals.

Within this directory, is a working ESA phone number. This phone number provides those who are looking for ESA's services with a means to reach out to them. The phone number is always up to date and is always in good working condition. The ESA pride themselves with the ability to provide both financial and personalised help. Part of the personalised help come in the form of a phone call. This is not possible without there being available a working ESA telephone number.

The ESA telephone number in this directory is both reliable and very recent. This directory is reliable and ensures that the client receives the service they are looking for. In this case, this is providing the client with a telephone number that will let them call the ESA at their own free time. Connecting the client with the ESA ensures that their problems and issues are solved as soon as possible. It also provides the ESA with the opportunity to exercise their virtues.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call DWP about ESA directly, here are some of the departments you may wish to contact.

DWP DEPARTMENTPHONE NUMBER
Employment and Support Allowance0345 608 8545

You will need your national insurance number, your medical certificate and doctor's address details. Your rent or property ownership documents, a recent bill from the council tax department, your recent bank statements and details of any benefits you are on, and any other money you have coming in. Also details of the period you last worked and when you ceased work, and the details of your employers address and phone number, or any self-employment. You must also provide your phone numbers.

The ESA (The Employment and Support Allowance)is a UK Government based benefit which was established in October 2008 to provide a financial helping hand to those unable to work due to illness or disability.

Phoning ESA contact number in the UK - a guide​

The main ESA contact number is 0843 515 8650. This number will connect you to the Job Centre Plus, who will then be able to connect you through to the correct ESA phone number for either an existing claim or new claim.

However, if you wish to apply for ESA then the quickest way to do so is to call their call centre directly and lodge your claim. The Contact centre is open Monday to Friday, 8am to 6pm.

The ESA advisors in the contact centre will work together with you to help create an assessment based on your needs and any existing income. If you are entitled to ESA, you will be placed in one of two groups and your financial support will be reflective of this group and your well being. Payment is usually made every four weeks and will be provided to you through your bank account.​

Employment and Support Allowance Frequently Asked Questions

HOW MUCH MONEY WILL I RECEIVE ON INCOME AND SUPPORT ALLOWANCE (ESA)?

For a period of 13 weeks after your claim you will receive a weekly allowance of £56.80 (if you are under 25), or £71.70 (if you are over 25). After the initial 13 week period, if eligible, you will receive a weekly allowance of: £100.15 (if your classification is in a work-related group) or £106.50 (if your classification is in a support group).

ARE THERE DIFFERENT TYPES OF ESA?

There are two different categories:

1. Contribution-based which is linked to the number of national insurance contributions you have been credited with.

2. Income-related which is (a) either paid in addition to any contribution-based national insurance contributions, or (b) paid if you do not have the relevant number of contributions, and if your income is low.

CAN I APPLY IF I AM UNEMPLOYED, EMPLOYED OR SELF-EMPLOYED?

Yes, all categories are acceptable.

WHAT DOCUMENTS DO I NEED TO FILE A CLAIM?

HOW LONG IS CONTRIBUTION-BASED BENEFIT PAID FOR?

If you are in the group where your classification is a work-related group then it is paid for the period of one year, You may however, be entitled to receive it again. When your contribution-based benefit finishes you may be entitled to make another application after the minimum of 12 weeks has expired. The criteria depend on: (a) your record of paid NI contributions in certain tax years, And (b) if your classification changes to the support group due to deteriorating health.

HOW LONG IS CONTRIBUTION-BASED INCOME AND SUPPORT ALLOWANCE PAID FOR?

If you are in the group where your classification is work-related then it is paid for one year. However, you may be able to receive it again depending on your entitlement. At the time your contribution-based support finishes you you may be able to make another application as long at least 12 weeks have transpired. The criteria depend on:(a) your record of paid national insurance contributions in various tax years, and (b) if your classification changes to the support group, due to deteriorating health.

WILL I HAVE TO ATTEND A WORK CAPABILITY ASSESSMENT?

Yes, this is mandatory, and designed to determine the degree of your disability or illness, as well as the impact that it could have on your work. You will be notified in writing regarding your appointment. This will be done during the assessment stage of your claim.

WHAT IS THE QUICKEST WAY TO CONTACT THE INCOME AND SUPPORT ALLOWANCE DEPARTMENT?

The quickest way is via the ESA contact number.

WHAT HOURS IS THE ESA PHONE NUMBER OPEN?

Lines are open from Monday to Friday between 8am and 6pm.

ESA Opening Hours

DayOpening Hours
Monday
8am - 8pm
Tuesday
8am - 8pm
Wednesday
8am - 8pm
Thursday
8am - 8pm
Friday
8am - 8pm
Saturday
8am - 8pm
Sunday
9am - 6pm

Department for Work and Pensions head office contact address

Department for Work and Pensions
Caxton House,
Tothill Street,
London,
SW1H 9NA,
United Kingdom.